Contact & grievance
Draft: this text is a placeholder pending legal review and may change.
To report a listing, a user, or a chat, use the Report button on it. It reaches our moderators directly, and we review every report.
Help and appeals
- For help with your account or a listing, write to the support address that will be published here before launch.
- If we removed your listing or suspended your account and you think it was a mistake, reply to the email we sent you, or write to support with your account email. We'll review the decision.
Grievance officer
- Name and contact details will be published here before launch, as required for intermediaries in India.
- We aim to acknowledge complaints within 24 hours and resolve them within 15 days.
- Complaints about content that is unlawful, harmful, or about you will be handled first.